Identifying and documenting your key processes shouldn’t be hard. I’m going to show you the fastest way to identify, unpack, and document, even if you hate documentation. Are you busy? Of course you are. I recommend taking some of those little tasks off your hands. The problem is, it’s SUCH a hassle to get all… read more
You started your agency to make money. But you’re not a profitable owner, which means the agency isn’t going to grow. It’s time to dig into the financials to solve the problem. I’m about to cover some really sexy financial stuff. Don’t roll your eyes. Yes, dealing with the numbers isn’t the most exciting thing… read more
You can’t create more time. But you can control how you use your time to get stuff done. It all starts with your calendar. There aren’t enough hours in the day. How many times have you thought that when you’re fighting to get everything done? You’re busy all day. But when you sit down with… read more
You’re stuck. In a funk. You’ve hit the ceiling. You wake up one day, and you’re not happy with the work you’re producing, the state of your business, or the impact you’re having on the world. I’ve been an entrepreneur for the last 19 years, and I’ve experienced this state a multitude of times. If… read more
A student of mine recently informed me of an idea called your bus count. Answer the question: “How many team members can get hit by a bus without the company going bust?” Your answer is your bus count. The higher the number, the more robust your business is to survive unexpected events. Asking for your… read more
1. HOLDING YOURSELF ACCOUNTABLE Do you chronically let yourself off the hook? The three worst accountability partners are (in no particular order) ourselves, our spouses, and our bank accounts. When you are out of money, it’s too late: Bank accounts are the worst means to hold yourself accountable. When times are good, motivation runs… read more
A few years ago I was at mastermind for digital agency owners. One of the speakers ran a 200-person agency. Someone asked him how many hours he put in per week. “No more than 30-hours.” Jaws dropped all around the room. Attendees whispered, “Did he just say thirty hours?” Laughter even broke out. He elaborated…. read more
Each week, at the same time, on the same day, I sit down with a pen and pad. It’s a clearing time. Having no distractions around me with no clearly defined tasks helps to release the barrier of “being on” all the time, allowing new ideas to bubble up. I call it “Paper Time.” This… read more